Terms of Service

Effective Date: May 28, 2025

Welcome to the Woodmark drone platform (hereinafter referred to as "the Website", "we", or "us"). Before using our website and services, please read these Terms of Service carefully. These terms apply to all users, including both business users (TOB) and individual consumers (TOC).

1. Services Provided

This website is operated by Woodmark and offers the following services (including but not limited to):

  • Drone sales and rental

  • Flight training and certification programs

  • Aerial photography, inspection, and mapping services

  • After-sales support, maintenance, and technical services

  • Enterprise drone solutions (e.g., powerline inspection, agricultural monitoring, surveying)

2. User Categories

1. Business Users (TOB)

Organizations, companies, or institutions that purchase drones or services from the Website for commercial, industrial, governmental, or research purposes.

2. Individual Consumers (TOC)

Natural persons who purchase or use products and services for personal, recreational, or educational purposes.

3. User Responsibilities

  1. Users must provide accurate and truthful registration and order information.

  2. Users agree not to use this website for illegal activities or to infringe the rights of others.

  3. Users must comply with all applicable drone-related laws and regulations in their country or region, including but not limited to flight permits, no-fly zones, and safety rules.

4. Orders and Payments

  1. Orders can be placed online or through custom business agreements. Payment methods include online payment platforms and bank transfers.

  2. All orders are subject to confirmation. In cases of stock shortage or pricing errors, we reserve the right to cancel the order and issue a refund.

  3. Business users requiring invoices must provide complete billing information at the time of order.

5. Delivery and After-Sales Support

  1. We will process and deliver products or services according to your confirmed order.

  2. Products are shipped with user manuals and standard warranty coverage.

  3. Business users may sign custom service agreements for extended technical support and maintenance.

6. Return and Exchange Policy

  1. Products with manufacturing defects or damage during shipping may be returned or exchanged within 7 days of receipt.

  2. The following items are non-returnable:

    • Activated drones with flight logs

    • Damaged products due to user error

    • Customized or special-order products

7. Intellectual Property

All content on this website, including but not limited to text, images, videos, software, trademarks, and logos, is the property of Woodmark or its licensors. Unauthorized use, reproduction, or redistribution is prohibited.

8. Risk & Liability Disclaimer

  1. Drones are advanced devices that may pose risks if not used properly. Users are responsible for reading instructions and undergoing appropriate training.

  2. Woodmark is not liable for damage or losses resulting from misuse, illegal operation, force majeure events, or third-party actions.

9. Privacy Protection

We are committed to protecting your personal data in accordance with applicable laws and our [Privacy Policy].

10. Governing Law & Dispute Resolution

  1. These Terms shall be governed by the laws of the People’s Republic of China.

  2. In the event of any dispute, both parties agree to first seek an amicable resolution. If that fails, disputes shall be submitted to a competent court in the jurisdiction of Woodmark’s registered office.

11. Modifications to Terms

Woodmark reserves the right to modify these Terms of Service at any time. Updated terms will be posted on the website and become effective immediately upon publication. Continued use of the site implies acceptance of the changes.

12. Contact Information

If you have any questions, concerns, or suggestions, please contact us:

Company Name: Woodmark
Website: [Insert website URL]
Customer Service Phone: [Insert number]
Email: [Insert email address]